Privacy Policy | Realty ONE Group Elevate

Privacy Policy

Effective Date: March 22, 2025

Realty ONE Group Elevate (“Company,” “Brokerage,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website, forms, communications, advertising campaigns, and brokerage services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • First and Last Name
  • Email Address
  • Telephone Number
  • Mailing Address
  • Property Address
  • Property Search Preferences
  • Transaction Information
  • Mortgage or Financing Information
  • Employment or Recruiting Information
  • Information submitted through forms, registrations, surveys, downloads, appointments, chats, text messages, emails, and other communications

We may automatically collect:

  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Website Usage Data
  • Referral Sources
  • Cookies and Tracking Data
  • Advertising Interaction Data

2. How We Use Information

Information collected may be used to:

  • Provide real estate brokerage services
  • Assist buyers, sellers, landlords, and tenants
  • Schedule consultations and appointments
  • Provide property alerts and market updates
  • Coordinate real estate transactions
  • Respond to inquiries
  • Improve website performance and user experience
  • Provide recruiting information and career opportunities
  • Deliver educational content
  • Conduct marketing and advertising activities
  • Comply with legal and regulatory requirements
  • Prevent fraud and misuse
  • Protect our customers, agents, and business operations

3. Information Sharing

We do not sell personal information for monetary compensation.

Information may be shared when reasonably necessary to provide requested services or facilitate a real estate transaction.

Recipients may include:

  • Licensed Real Estate Agents
  • Title Companies
  • Mortgage Lenders and Brokers
  • Attorneys
  • Home Inspectors
  • Surveyors
  • Insurance Providers
  • Contractors
  • Property Management Companies
  • Technology Vendors
  • Government Agencies
  • Regulatory Authorities

We reserve the right to disclose information when required by law or when reasonably necessary to protect our rights, customers, employees, agents, or business interests.

4. No Brokerage Relationship Created

Submission of information through this website does not create a brokerage relationship, agency relationship, fiduciary relationship, contractual relationship, representation agreement, or any other legal relationship.

A brokerage relationship shall only be established through a separate written agreement as required under Florida law.

5. Real Estate Information Disclaimer

Property information displayed on this website is believed to be reliable but is not guaranteed.

Information may contain errors, omissions, changes in price, prior sale, withdrawal, modification, or other changes without notice.

Consumers should independently verify all information before relying upon it.

6. MLS and IDX Disclaimer

Property listings displayed on this website may be provided through MLS and IDX feeds.

Such information is deemed reliable but is not guaranteed.

All listing information is subject to errors, omissions, changes in price, prior sale, withdrawal, or modification without notice.

Consumers are encouraged to independently verify all information.

7. No Legal, Tax, Financial, Mortgage, or Investment Advice

Information provided on this website is for informational purposes only and should not be construed as legal, tax, accounting, financial, lending, mortgage, investment, or professional advice.

Users should consult appropriately licensed professionals regarding their individual circumstances.

8. Telephone, Email, and SMS Consent

By submitting a form, requesting information, registering for an event, scheduling an appointment, downloading resources, or otherwise communicating with Realty ONE Group Elevate, you expressly consent to receive communications from Realty ONE Group Elevate, its agents, employees, affiliates, contractors, and service providers.

Communications may include:

  • Telephone Calls
  • Text Messages (SMS)
  • Email Communications
  • Artificial Voice Messages
  • Automated Dialing Technology where permitted by law
  • Property Alerts
  • Market Updates
  • Recruiting Information
  • Educational Content
  • Marketing Communications

Consent is not a condition of purchasing any goods or services.

Message and data rates may apply.

You may opt out by replying STOP to SMS communications or by following unsubscribe instructions contained in email communications.

Wireless carriers are not liable for delayed or undelivered messages.

9. SMS Program Terms

Message frequency may vary.

You may request assistance at any time by replying HELP to a text message or contacting our office directly.

Participation in SMS communications is voluntary.

10. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website performance, analyze traffic, personalize content, and improve advertising effectiveness.

You may disable cookies through your browser settings; however, portions of the website may not function properly.

11. Advertising and Analytics

We may utilize services including:

  • Google Analytics
  • Google Ads
  • Meta (Facebook and Instagram)
  • YouTube
  • Microsoft Advertising
  • LinkedIn Advertising
  • Other analytics and advertising providers

These services may collect information regarding interactions with this website and other websites over time.

12. Email Security Warning

Email is not a secure method of communication.

Do not transmit Social Security numbers, bank account numbers, passwords, wiring instructions, or other highly sensitive information through unsecured email communications.

13. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no system can guarantee complete security.

Information transmitted electronically is done at your own risk.

14. Data Breach Notification

In the event of a data breach involving personal information, Realty ONE Group Elevate will provide notice as required by applicable federal and Florida law.

15. Your Privacy Rights

You may request access to, correction of, or deletion of certain personal information maintained by us, subject to applicable legal, regulatory, transaction, and record retention requirements.

16. Recruiting and Career Opportunities

Information submitted regarding employment opportunities, independent contractor opportunities, licensing inquiries, recruiting programs, or brokerage affiliation opportunities may be retained and reviewed for recruiting, onboarding, compliance, licensing verification, and business evaluation purposes.

17. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, security, or policies of third-party websites.

18. Fair Housing Compliance

Realty ONE Group Elevate fully supports and complies with all applicable federal, state, and local Fair Housing laws.

We do not discriminate on the basis of race, color, religion, sex, disability, familial status, national origin, or any other protected classification.

19. Children’s Privacy

Our services are intended for adults.

We do not knowingly collect information from children under the age of 13.

20. Disclaimer of Warranties

This website and all content are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied.

We make no representations regarding the accuracy, completeness, reliability, availability, or suitability of any information contained on this website.

21. Limitation of Liability

To the fullest extent permitted by law, Realty ONE Group Elevate, its owners, brokers, agents, employees, affiliates, contractors, representatives, successors, and assigns shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or relating to:

  • Use of this website
  • Reliance on information contained herein
  • Service interruptions
  • Data loss
  • Unauthorized access
  • Cybersecurity incidents
  • Third-party actions

22. Data Retention

We may retain information as reasonably necessary to provide services, comply with legal obligations, maintain transaction records, resolve disputes, enforce agreements, and maintain business records.

23. Florida Law

This Privacy Policy shall be governed by the laws of the State of Florida.

Any dispute arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in St. Johns County, Florida.

24. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting.

25. Contact Information

Realty ONE Group Elevate
280 Business Park Circle, Suite 412
St. Augustine, FL 32095
Phone: (904) 901-5520